Terms & Conditions
Refund Policy
Tickets are non-refundable, except in the event of festival cancellation. In the case of severe weather or other unforeseen circumstances, the festival may be postponed. If rescheduled, tickets will remain valid for the new date, and refunds will not be issued unless the event is fully canceled.
Health Advisory
Sayulita is a vibrant destination with a unique environment. Attendees are encouraged to take all necessary health precautions. Refunds will not be granted due to illness, travel advisories, or community health concerns, including reports of stomach bugs or similar conditions.
Ticket Transfers
Tickets are transferable. If you are unable to attend, you may transfer your ticket to another person by contacting us at least 24 hours before the event.
Festival Rules & Liability Waiver
By purchasing a ticket, attendees agree to comply with all festival rules and regulations. Sand & Strings Music Festival is not liable for personal injuries, lost or stolen items, or damages occurring on festival grounds. Attendees enter the event at their own risk.
Code of Conduct
We are committed to fostering a safe and welcoming environment for all. Disruptive, dangerous, or disrespectful behavior will not be tolerated. Violators may be removed without refund.
Photography & Video Release
By attending Sand & Strings Music Festival, you consent to being photographed, filmed, or recorded. The festival reserves the right to use any images or recordings for promotional, marketing, or informational purposes.
Alcohol Policy
Alcohol will be available for purchase to attendees of legal drinking age. All attendees are expected to consume alcohol responsibly. Sand & Strings Music Festival and its vendors are not responsible for incidents or consequences related to alcohol consumption.
Child Attendance
Sand & Strings Music Festival is a family-friendly event. However, children must be supervised at all times. The festival is not responsible for the safety or supervision of minors.